Last updated: September 24, 2026
These terms of use (the “Terms”) govern access to and use of the website https://sticinc.ca/ (the “Site”) operated by STIC Solutions Télécom (“we”, “us” or “our”), as well as the purchase of products or services offered on the Site. By accessing or using the Site, you acknowledge that you have read, understood and accepted these Terms.
1. Acceptance of the Terms
If you do not accept these Terms, please do not use the Site. We reserve the right to refuse access to the Site to anyone, at any time, at our discretion.
2. Definitions
- “User”: any person who accesses or uses the Site.
- “Content”: all texts, images, logos, videos, data and other elements on the Site.
- “Products”: the goods or services offered for sale on the Site, if any.
3. Use of the Site
You agree to use the Site lawfully and in accordance with these Terms. In particular, it is prohibited to: interfere with the operation or security of the Site; attempt to gain unauthorized access to our systems; collect data about other users; use the Site for fraudulent, defamatory or illegal purposes.
4. Account and registration
Some features may require you to create an account. You are responsible for the accuracy of the information you provide, for keeping your credentials confidential, and for all activity carried out from your account. Notify us without delay of any unauthorized use.
5. Intellectual property
The Content of the Site is the property of STIC Solutions Télécom or its licensors and is protected by applicable intellectual property laws. Any reproduction, distribution, modification or use of the Content without our prior written authorization is prohibited.
6. Products, prices and orders
We strive to describe the Products and display prices accurately. Errors may nevertheless occur. Prices are shown in the currency specified on the Site and may change without notice. We reserve the right to limit quantities and to refuse or cancel an order, in particular in the event of a pricing or availability error.
7. Payment
Payment is made using the methods offered on the Site, through a secure payment provider. By placing an order, you warrant that you are authorized to use the payment method provided.
8. Delivery
Delivery times and fees are indicated when you order. Delivery times are provided for information only, and we cannot be held liable for delays attributable to the carrier or to circumstances beyond our control.
9. Returns and refunds
The applicable return, exchange and refund conditions are those specified at the time of purchase or provided on request. For any request, please contact us using the details below.
10. Accuracy of information
We strive to keep the information on the Site accurate and up to date, but we do not guarantee that it is complete or free of errors. The information is provided for general purposes and is not a substitute for professional advice.
11. Links to third-party sites
The Site may contain links to third-party websites. We have no control over these sites and accept no responsibility for their content or practices. You access these sites at your own risk.
12. Limitation of liability
To the extent permitted by law, STIC Solutions Télécom shall not be liable for any direct or indirect damages resulting from the use of, or inability to use, the Site or the Products. The Site and its Content are provided “as is”, without warranty of any kind.
13. Indemnification
You agree to indemnify and hold STIC Solutions Télécom harmless from any claim, loss or expense arising from your use of the Site or a breach of these Terms.
14. Changes to the Terms
We may amend these Terms at any time. The version in force is the one published on this page. By continuing to use the Site after a change, you accept the revised Terms.
15. Governing law and jurisdiction
These Terms are governed by the laws applicable in Quebec, Canada, without regard to conflict of law principles. Any dispute falls under the exclusive jurisdiction of the courts of that jurisdiction.
16. Contact us
For any question about these Terms:
STIC Solutions Télécom
Address: 201-3 Laval Sud, Granby, QC J2G 3A2
Phone: 450 777-2224
Email: info@sticinc.ca